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small{color:var(--support-subtle);font-weight:650}.ticket-row-preview{font-size:.88rem}.badge{min-height:24px;display:inline-flex;align-items:center;gap:5px;padding:0 8px;border-radius:999px;border:1px solid var(--support-border);background:var(--support-surface-soft);color:var(--support-muted);font-size:.78rem;font-weight:800}.badge-status{color:var(--support-brand)}.badge-internal{color:var(--support-warning)}.badge-label{color:var(--support-text)}.badge-ok{color:var(--support-success)}.ticket-detail-header{display:flex;align-items:flex-start;justify-content:space-between;gap:14px;padding:18px;border-bottom:1px solid var(--support-border)}.ticket-kicker{margin-bottom:8px;color:var(--support-muted);font-size:.82rem;font-weight:800}.ticket-detail-header 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var(--support-border);border-radius:8px;background:var(--support-surface-soft)}.reply-toolbar{justify-content:space-between;margin-bottom:10px}.internal-toggle{display:inline-flex;align-items:center;gap:8px;color:var(--support-muted);font-weight:750}.reply-box textarea{width:100%;resize:vertical;min-height:118px;padding:12px;border:1px solid var(--support-border);border-radius:8px;outline:0;background:var(--support-surface)}.reply-footer{justify-content:space-between;margin-top:10px}.support-toast{margin:10px 0 0;color:var(--support-muted);font-weight:750}.support-modal-layer{position:fixed;inset:0;z-index:50;display:grid;place-items:center;padding:18px;background:#10131885;backdrop-filter:blur(8px)}.support-modal{width:min(980px,100%);max-height:min(880px,calc(100vh - 36px));display:grid;grid-template-rows:auto minmax(0,1fr);overflow:hidden;border:1px solid var(--support-border);border-radius:8px;background:var(--support-surface);box-shadow:var(--support-shadow)}.support-modal.is-compact{width:min(720px,100%)}.support-modal-header{display:flex;align-items:center;justify-content:space-between;gap:14px;padding:16px;border-bottom:1px solid var(--support-border)}.support-modal-header p,.support-modal-header h2,.embed-summary p,.embed-summary h3,.snippet-heading h4{margin:0}.support-modal-header p,.embed-summary p{color:var(--support-muted);font-size:.78rem;font-weight:800;letter-spacing:.08em;text-transform:uppercase}.support-modal-header h2{font-size:1.25rem;line-height:1.2}.support-modal-body{min-height:0;display:grid;gap:16px;padding:16px;overflow:auto}.frontend-form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}.frontend-form-grid label{min-width:0;display:grid;gap:6px}.frontend-form-grid label.is-wide{grid-column:1 / -1}.frontend-form-grid span{color:var(--support-muted);font-size:.84rem;font-weight:800}.frontend-form-grid input,.frontend-form-grid select{width:100%;min-height:40px;padding:0 10px;outline:0}.frontend-form-grid textarea{width:100%;min-height:124px;padding:10px;resize:vertical;outline:0}.modal-actions{display:flex;justify-content:flex-end;gap:8px;padding-top:2px}.embed-output{display:grid;gap:12px;padding-top:4px}.embed-summary{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:12px;border:1px solid var(--support-border);border-radius:8px;background:var(--support-surface-soft)}.embed-summary h3{font-size:1rem}.snippet-block{min-width:0;display:grid;gap:8px;padding:12px;border:1px solid var(--support-border);border-radius:8px;background:var(--support-surface-soft)}.snippet-heading{display:flex;align-items:center;justify-content:space-between;gap:10px}.snippet-heading h4{font-size:.92rem}.snippet-block pre{max-height:280px;margin:0;overflow:auto;padding:12px;border:1px solid var(--support-border);border-radius:8px;background:var(--support-bg);color:var(--support-text);white-space:pre}.snippet-block code{font-family:SFMono-Regular,Consolas,Liberation Mono,monospace;font-size:.82rem;line-height:1.55}.ticket-side-panel{display:grid}.side-block{display:grid;gap:10px;padding:14px;border-bottom:1px solid var(--support-border)}.side-block h3{font-size:.88rem}.field-row{display:grid;gap:2px}.field-row strong{min-width:0;overflow-wrap:anywhere;font-size:.94rem}.support-directory{display:grid;grid-template-columns:minmax(0,1fr);gap:12px;align-items:start}.settings-panel{scroll-margin-top:18px}.settings-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;padding:16px}.settings-grid .field-row{padding:12px;border:1px solid var(--support-border);border-radius:8px;background:var(--support-surface-soft)}.directory-list{display:grid}.directory-row{display:grid;grid-template-columns:38px minmax(0,1fr) auto;align-items:center;gap:10px;padding:12px 16px;border-bottom:1px solid var(--support-border)}.directory-actions{display:flex;align-items:center;justify-content:flex-end;flex-wrap:wrap;gap:6px}.small-action{min-height:28px;padding:0 8px;border:1px solid var(--support-border);border-radius:8px;background:var(--support-surface-soft);color:var(--support-text);font-size:.78rem;font-weight:800;cursor:pointer}.small-action:hover{border-color:var(--support-border-strong)}.small-action.danger{color:var(--support-danger)}.directory-row span:nth-child(2){min-width:0}.directory-row strong,.directory-row small{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.directory-icon{width:38px;height:38px;display:grid;place-items:center;border-radius:8px;background:var(--support-surface-soft);color:var(--support-brand)}@media(max-width:1180px){.support-workspace{grid-template-columns:minmax(290px,360px) minmax(0,1fr)}.ticket-side-panel{grid-column:1 / -1;grid-template-columns:repeat(4,minmax(0,1fr))}.side-block{border-right:1px solid var(--support-border)}}@media(max-width:900px){.support-admin{grid-template-columns:1fr}.support-sidebar{display:none}.support-main{padding:12px}.support-topbar{grid-template-columns:1fr}.support-mobile-brand{display:flex}.support-actions{justify-content:flex-start}.support-stats,.support-directory,.settings-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.support-workspace{grid-template-columns:1fr}.ticket-side-panel{grid-template-columns:1fr 1fr}}@media(max-width:620px){.support-stats,.support-directory,.ticket-side-panel,.settings-grid{grid-template-columns:1fr}.support-actions .primary-button,.ticket-header-actions,.reply-footer{width:100%}.primary-button,.secondary-button{flex:1}.ticket-detail-header,.ticket-row-title,.directory-row,.frontend-form-grid{grid-template-columns:1fr}.directory-actions{justify-content:flex-start}.support-modal-layer{padding:0;align-items:stretch}.support-modal{max-height:100vh;min-height:100vh;border-radius:0}.modal-actions,.embed-summary,.snippet-heading{align-items:stretch;flex-direction:column}.ticket-detail-header{display:grid}.ticket-row-title strong,.ticket-row-preview,.directory-row strong,.directory-row small{white-space:normal}}.support-sidebar-footer{display:grid;gap:12px}.support-identity{display:grid;gap:8px;padding:10px;border:1px solid var(--support-border);border-radius:8px;background:var(--support-surface)}.support-identity-meta{display:flex;align-items:center;gap:6px;min-width:0;color:var(--support-muted);font-size:.82rem;font-weight:650}.support-identity-meta span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.support-signout{display:inline-flex;align-items:center;gap:6px;padding:0;border:0;background:transparent;color:var(--support-danger);font-size:.82rem;font-weight:750;cursor:pointer}.support-signout:hover{text-decoration:underline}.support-login-card a.secondary-button{text-decoration:none}.ticket-list-empty{display:grid;justify-items:center;gap:6px;padding:40px 16px;text-align:center;color:var(--support-muted)}.ticket-list-empty strong{color:var(--support-text)}.ticket-list-empty small{max-width:280px}.is-spinning{animation:support-spin .8s linear infinite}@keyframes support-spin{to{transform:rotate(360deg)}}.badge-status-pill{border-color:transparent;background:color-mix(in srgb,currentColor 14%,transparent)}.badge-status-pill .status-dot{width:7px;height:7px;border-radius:999px;background:currentColor}.status-new{color:#2f6fed}.status-triage{color:#7c8aa0}.status-waiting_for_user{color:#c77f17}.status-in_progress{color:#8a5cf6}.status-resolved{color:#18a06a}.status-closed{color:#9aa3b2}.inline-field{display:grid;grid-template-columns:92px minmax(0,1fr);align-items:center;gap:8px;padding:6px 0}.inline-field>span{color:var(--support-muted);font-size:.86rem;font-weight:700}.inline-field select,.inline-field input{min-height:34px;padding:0 8px;font-weight:650}